We ship products for free to Italy with a minimum purchase amount of 69,00€. The delivery service is carried out by SDA and BRT couriers.

Orders are shipped from Experya from Monday to Friday from 9.30 to 13. Orders placed during the weekend will be processed on Monday. 

Normally, shipping takes 3 working days. In exceptional cases, the delivery time may be longer.

You can find below the delivery costs for every country in the world

Area Country Standard Promo shipping
Italia Italy € 6,99 € 0,00
with a minimum purchase amount of
€ 69,00
Zona 1 EUROPA Austria, Belgium, Croatia, Denmark, France, Germany, Ireland, Luxembourg, Monaco, Netherlands, Slovenia, Spain, United Kingdom € 11,99 € 5,00
with a minimum purchase amount of
€ 250,00
Zona 3 EUROPA 2 Czechia, Estonia, Finland, Greece, Hungary, Iceland, Latvia, Lithuania, Malta, Poland, Portugal, Romania, Slovakia, Sweden € 16,00 € 7,00
with a minimum purchase amount of
€ 250,00
VATICANO E SAN MARINO San Marino, Vatican € 6,00 € 0,00
with a minimum purchase amount of
€ 100,00
SVIZZERA E NORVEGIA Norway, Switzerland € 25,00 € 10,00
with a minimum purchase amount of
€ 250,00
Zona 10 DHL Canada, United States € 30,00 € 15,00
with a minimum purchase amount of
€ 250,00
Zona 5 Afghanistan, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Bulgaria, Cyprus, Kazakhstan, Kyrgyzstan, Montenegro, North Macedonia, Serbia, Tajikistan, Turkmenistan, Ukraine, Uzbekistan € 33,00 € 15,00
with a minimum purchase amount of
€ 300,00
Zona 6 Albania, Algeria, Bahrain, Egypt, Ethiopia, Ghana, Gibraltar, India, Israel, Jordan, Kuwait, Lebanon, Libya, Mauritania, Morocco, Nigeria, Pakistan, Qatar, Russia, Rwanda, Saudi Arabia, Senegal, Sudan, Syria, Turkey, Yemen € 36,00 € 15,00
with a minimum purchase amount of
€ 300,00
Zona 7 Andorra, Anguilla, Antarctica, Bangladesh, Benin, Bhutan, Bolivia, Burkina Faso, Burundi, Cabo Verde, Cambodia, Cameroon, Central African Republic, Chad, China, Christmas Island, Colombia, Democratic Republic of the Congo, Djibouti, Dominica, Dominican Republic, Eritrea, Gabon, Gambia, Georgia, Guadeloupe, Guam, Guinea-Bissau, Guyana, Hong Kong, Iran, Iraq, Ivory Coast, Kenya, Liberia, Malawi, Malaysia, Mali, Martinique, Mauritius, Micronesia, Moldova, Mongolia, Nepal, Puerto Rico, Republic of the Congo, Saint Kitts and Nevis, Seychelles, Sierra Leone, South Africa, Sri Lanka, Taiwan, Tanzania, Thailand, Togo, Trinidad and Tobago, Uganda, United Arab Emirates, Venezuela, Zimbabwe € 35,00 € 18,00
with a minimum purchase amount of
€ 250,00
Zona 8 Angola, Antigua and Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belize, Bermuda, Botswana, Brazil, British Virgin Islands, Brunei, Cayman Islands, Chile, Cocos Islands, Comoros, Cook Islands, Costa Rica, Cuba, Ecuador, El Salvador, Equatorial Guinea, Eswatini, Falkland Islands, Faroe Islands, Fiji, French Polynesia, Grenada, Guatemala, Guinea, Haiti, Heard Island and McDonald Islands, Honduras, Indonesia, Jamaica, Japan, Kiribati, Laos, Lesotho, Macao, Madagascar, Maldives, Mexico, Mozambique, Myanmar, Namibia, New Caledonia, New Zealand, Nicaragua, Norfolk Island, Northern Mariana Islands, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Saint Lucia, Saint Vincent and the Grenadines, Samoa, Sao Tome and Principe, Singapore, Solomon Islands, South Korea, Suriname, Svalbard and Jan Mayen, Tonga, Turks and Caicos Islands, U.S. Virgin Islands, United States Minor Outlying Islands, Uruguay, Vanuatu, Vietnam, Wallis and Futuna, Zambia € 45,00 € 19,00
with a minimum purchase amount of
€ 300,00

ORDER STATUS

As soon as your order leaves the warehouse you will receive a DELIVERY CONFIRMATION email, where you will find a tracking number you can use to monitor your delivery status online. Your order will be traceable via this number about two working days after that the delivery has been confirmed.

You can track your order in three different ways:

  1. With your Experya account: Go to "My Account" Section, then click on Order Status, find the relevant order and click on Details - the details of your order will appear. Then click on Tracking, which will take you directly to the courier website. Here you can view the current status of your order.
  2. With the Delivery Confirmation e-mail: You will view the current status of your order in this e-mail by clicking on "Tracking".
  3. With the courier website: enter the tracking number (you will find it in the delivery confirmation email), and click on Search to view the current status of your order.

PACKAGE LOST

If you do not receive the package within a week from the receipt date of the delivery confirmation email, please contact our customer services department by sending an e-mail to info@experya.it or completing the form in the Contacts section or calling to +39 3338489247.